Refund policy

Certain Betting operates a 30 day money back guarantee. If after upgrading to Premium Membership subscription you wish to receive a refund, you must email support@certainbetting.com with the request within thirty (30) days of your initial purchase. We will terminate your Premium Membership at the time of refund and your account will revert to Basic Membership.

The refund is based on you attempting the offers and not making a profit. Certain Betting reserves the right at its own discretion to not warrant refunds if you haven’t been actively logging in and attempting the offers. Certain Betting reserves the right to ask for proof of attempted bets in order to warrant a refund any time it deems necessary.

Refunds may take up to 5-10 days to show in your bank account.

If you sign up to a premium membership after previously having received a refund, you will not be eligible for any further refunds.

The 30 day money back guarantee does not apply to members who sign up through the 14 day free trial.